How Does Offshoring Work?
It’s your team. With offshore staffing, you have full visibility and control, without having to worry about facilities, operations and regulations.
Offshoring is a type of outsourcing where you create an extension of your business or team in another country. There are a few traditional models of offshoring, but here at GSIT, we provide a unique solution called ‘managed operations’.
Managed operations involves setting up an overseas team of your company and getting GSIT to handle facilities, IT, labor laws, recruitment and HR, while you retain as much control of quality and productivity as you want. In other words, we take care of everything on the ground, enabling you to focus purely on the business processes you want to run from Sri Lanka. We make managing your offshore teams as simple and streamlined as possible.
Unlike other models of offshoring staffing, you get a dedicated, full-time team, and full control over their workload, processes and quality. So you can really integrate them into your business and get the best results.
Tell us about the team, IT and infrastructure you need
We recruit & employ your team, and get them set up
Next we use your job descriptions to find suitable candidates from the local market and our database of more than 200,000 applicants.
We then present our shortlist to you so you can choose the staff that best suit your business, company culture and individual team dynamics. Naturally, you can screen and interview the candidates, exactly as you would when hiring local staff.
Once you’ve selected the right people for your team, we employ them and set them up within our modern, state-of-the-art office facilities, including:
- Infrastructure requirements (office space, managers offices, partitions, etc.)
- IT hardware (desktops, laptops, servers, etc.)
- Software tools (licenses, remote system access, etc.)
- Security (access control, lockers, paperless office, etc.)
And because we have vast experience in managing offshore teams for American, Australian, European and Canadian businesses, we can provide expert guidance on any technical or logistical challenges that may arise along the way.
In summary, your new team should be ready to begin work in as little as 6 weeks after you start the process.
Together, we manage your offshore teams & their work
Once we have your team set up and ready to go, it’s time to put them to work.
You have complete control over your offshore staff – their work, their processes, their efficiency and their work quality. But you’re not expected to manage it all alone. We don’t just hand your team over and wash our hands of all the management and operational responsibilities. In fact, we go out of our way to ensure your operation is a resounding success.
Throughout the engagement, we provide:
- General training & skills development
- Employee engagement
- IT deployment and support
- KPI development and performance management
- Provide proactive advice and best practices on optimizing overall performance
- Expert settlement assistance
- Management of Srilankan’s-specific legal and compliance matters
Ongoing recruitment, HR, payroll, facilities management and IT support
In conclusion: We have vast experience in managed operations, and we can provide expert, hands-on guidance wherever you need it most.